Terms of Service
Effective 2026-01-01.
1. Acceptance
By accessing or using FrontPass, you agree to these terms. If you are accepting on behalf of an HOA, you represent that you have authority to do so.
2. Service
FrontPass provides community management software to HOAs and their residents, including visitor management, amenity reservations, elections, dues collection, and announcements.
3. Accounts
HOAs designate authorized administrators. Residents and guards are invited by the HOA. Authentication is by SMS one-time password. You are responsible for maintaining the security of the mobile number associated with your account and for any actions taken under it.
4. Fees & billing
The HOA pays a per-household subscription fee, billed annually. Hardware (e.g., barrier relays) and per-message SMS costs are passed through at cost. Pricing details on the pricing page.
5. Data ownership
The HOA owns all data submitted to FrontPass. We hold it for the duration of the service and provide an export on request, including upon cancellation. We do not sell or share HOA or resident data with third parties.
6. Acceptable use
You agree not to:
- Use FrontPass for any unlawful purpose.
- Submit false or misleading visitor information.
- Attempt to bypass the platform's security mechanisms (RLS, atomic validation, ballot encryption, etc.).
- Use the service to harass residents or visitors.
7. Availability
We strive for high availability and target 99% uptime for Standard plans, 99.9% for Enterprise. Scheduled maintenance is announced in advance.
8. Limitation of liability
FrontPass is provided "as is." To the extent permitted by Philippine law, we disclaim implied warranties. Our total liability for any claim is limited to the fees paid in the 12 months preceding the claim.
9. Termination
You may cancel by emailing hello@cmrp.app. Cancellations take effect at the end of the current annual term. We may terminate accounts engaged in unlawful or abusive behavior.
10. Governing law
These terms are governed by the laws of the Republic of the Philippines. Disputes are resolved in the courts of Metro Manila.
11. Changes
We may update these terms. Material changes are communicated 30 days in advance.